Troubleshooting League of Legends: Decoding Server Connection Issues

League of Legends Server Down? Troubleshooting Guide


Encountering issues while trying to access your beloved League of Legends game can be frustrating. However, before jumping to conclusions and blaming the servers, it’s essential to consider other potential causes. In this article, we will explore various reasons why you might be unable to access the League of Legends servers and provide troubleshooting solutions to help you resolve the problem.

Is League of Legends Down?

Determining whether the League of Legends servers are experiencing downtime or if the issue lies elsewhere can save you valuable time and frustration. Here, we will discuss how to check the status of the League of Legends servers and distinguish between server-related problems and client-related issues.

League of Legends Server Status

One way to check the server status is to visit the official Riot Games Support Website. They update the website to inform users if any server issues have been identified and if they are currently working on resolving them. It’s important to ensure that you are checking the server status for the specific region where your account is located.

Riot Games’ Support Twitter account is another useful resource for real-time updates on server status and other League of Legends-related issues. Following the account will keep you informed about any ongoing problems that might be affecting the game.

By staying updated on the server status, you can plan your gaming sessions accordingly, avoiding playing during scheduled maintenance or when known issues are being addressed.

Reasons for Failed Server Connection

If you have checked the server status and found no reports of server downtime, the problem might be rooted in other factors. Here are some potential solutions you can try:

Check your Wi-Fi Connection

Ensure that your Wi-Fi is working properly and hasn’t disconnected. A stable internet connection is crucial for accessing the League of Legends servers without any disruptions.

Check your Ping

High ping can also lead to connection issues. If you are experiencing elevated ping, refer to our guide on how to fix your League of Legends ping to optimize your gameplay experience.

Run as Administrator

Sometimes, running the League of Legends client with administrator privileges can resolve certain issues. Right-click on the League of Legends icon and select “run as administrator” to give it elevated permissions.

If none of the above solutions work, your problem may be accompanied by an error code. Understanding the meaning behind these error codes can provide insights into their resolution:

  • Error Code 004: The Client can’t start the game. Check your internet connection to ensure it doesn’t drop, and verify that there is enough memory available on your hard disk.
  • Error Code 7: The Riot server is experiencing capacity issues and disconnecting players. This problem lies with the server, so it’s best to wait for a short time and try logging in again.
  • Error Code 1B: This error may indicate an ISP problem that is causing players to be disconnected. Try logging in again after a few hours when client maintenance is expected to be complete.
  • Unexpected Error With Login Session: Login problems can occur in the background of the client. Close all League of Legends-related processes through the task manager and restart the client.
  • 0xc0000005 Error: This error often stems from issues in the Windows system rather than the game itself. Try starting the game in administrator mode or deleting all the game files before launching it again.
  • Attempt to Join Queue Failed: This error can indicate either a networking issue on your end or a game server error. Check your internet connectivity, and if it’s stable, try restarting League of Legends or even your PC.

Additional Error Codes and Solutions

Here are a few more error codes that you might encounter along with their potential solutions:

  • Error A Critical Error has Occurred: Close any overlay programs like Steam, Origin, Discord, etc., as they might be hindering your login.
  • Error Unexpected Login Error: Weak connectivity can often cause download and login issues. Try resetting your router to see if it resolves the problem.
  • Error Unknown DirectX Error: Graphics-related problems can trigger this error. Update your graphics driver or delete the game.cfg files to resolve the issue.
  • Error Code 002: Similar to Error Code 004, this error occurs during the patch process. Ensure that you have enough space on your SSD and make sure your antivirus software isn’t interfering with the patching process.
  • Error The program can’t start because d3dx9_43.dll is missing from your computer: This error suggests that the required data is not found. Check if you have completed all Windows updates, as this may solve the problem.
  • Error 5C: Trouble Fetching Information: This bug prevents players from queuing up for normal or ranked games. Check your internet connection, reset your router, and try logging into another account before switching back to your regular one.


Experiencing difficulties while connecting to League of Legends can be disheartening, but it’s crucial to approach the issue with a methodical troubleshooting mindset. By following the steps outlined in this guide, you can check the server status, identify potential causes, and apply the appropriate solutions to resolve the problem and get back to enjoying your League of Legends gameplay.


1. How often do League of Legends servers experience downtime?

League of Legends servers typically undergo scheduled maintenance and occasional unplanned downtime due to unforeseen issues. However, Riot Games strives to keep downtime to a minimum to ensure a smooth gaming experience for players.

2. Can I play League of Legends offline?

No, League of Legends is an online game, so an internet connection is required to access and play it. However, you can play custom games against bots when the servers are undergoing maintenance.

3. Are server issues the only reason for connectivity problems in League of Legends?

No, connectivity problems can occur due to various reasons, including local network issues, problems with your internet service provider, or client-side issues. This is why it’s essential to troubleshoot and identify the specific cause of the problem.

4. Can using a VPN affect my League of Legends connection?

Using a VPN (Virtual Private Network) can potentially impact your League of Legends connection. It might introduce additional latency and instability, leading to gameplay issues. If you experience connectivity problems while using a VPN, consider disconnecting from it and connecting directly to the internet.

5. What should I do if none of the troubleshooting steps resolve my issue?

If you have followed all the troubleshooting steps mentioned above and are still experiencing connectivity issues, it’s recommended to reach out to League of Legends support for further assistance. Provide them with all the relevant information and error codes you have encountered, which will help them diagnose and resolve the problem more efficiently.

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